As I witnessed the franchisor making more and more unilateral decisions, and I saw larger franchisee groups overtaking the network, I felt as if my voice, as a small-unit franchisee, was fading away. By joining the WAXFAC, my voice is married with the voice of other like-minded franchisees to form a stronger, uniform voice where we can be heard and can gain leverage for achieving common goals. As the council grows, I look forward to more networking and best practice sharing opportunities as I believe our council and our brand will only become stronger as operators come together to help one another!